Reach
Reach provides trained, HIPAA-compliant virtual assistants dedicated exclusively to each dental practice. Assistants handle patient communication, scheduling, insurance tasks, billing support, and administrative workflows. They integrate into the clinic's systems and processes like in-house team members, offering scalable support that enhances front-office efficiency and consistency.
Key Features
- Inbound & Outbound Patient Communication
- Scheduling & Calendar Management
- Patient Recalls & Follow-Ups
- Insurance Eligibility & Benefits Verification
- Claims Submission & Payment Posting
- Accounts Receivable & Collections Support
- Administrative Back-Office Assistance
- Live Chat, Email & Documentation Support
- HIPAA-Compliant Systems & Encrypted Operations
- Dedicated Assistants Trained on Dental Software & Workflows
- Scalable Staffing (Increase or Pause as Needed)