Kokuai
Kokuai is an AI-powered communication platform that automates patient interactions via WhatsApp, seamlessly integrating with existing clinic management systems. It streamlines the entire engagement lifecycle - from appointment scheduling and reminders to consents, payments, reviews, and follow-ups - while powering reactivation campaigns and virtual reception workflows with minimal staff effort. Clinics report improved efficiency, higher patient conversion rates, and significant reductions in administrative time.
Key Features
- AI-powered voice assistant for phone call automation
- Automated appointment scheduling and reminders
- Multichannel communication (calls, SMS, WhatsApp)
- Integration with existing practice management systems
- Natural language understanding in multiple languages
- Customizable workflows for patient interaction
- Real-time updates and alerts
- Analytics dashboard to track patient engagement