Birdeye
Birdeye is an all-in-one patient experience platform that helps dental practices attract, engage, and retain patients. From managing online reviews to streamlining communication and automating surveys, Birdeye empowers practices to build trust, improve reputation, and deliver a seamless patient journey.
Key Features
- Automated patient review requests via SMS and email
- Aggregation and monitoring of reviews from over 150 platforms
- AI-generated responses to patient reviews
- Management of business listings across 50+ directories
- Social media post scheduling and engagement tracking
- Customizable patient surveys and Net Promoter Score (NPS) tools
- Sentiment analysis and competitor benchmarking
- Unified inbox for SMS, email, webchat, and social messaging
- Webchat and chatbot integration for real-time patient engagement
- Integration with over 3'000 aplications, including dental practice management systems